Terms and Conditions
Kudya Hub Terms Of Use
Terms of Use
Welcome to Kudya Hub. These Terms of Use ("Terms") govern your access to and use of our website, services, and platform (collectively, the "Services"). By accessing or using Kudya Hub, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. About Kudya Hub
Kudya Hub is an integrated commerce and logistics platform that provides sourcing, logistics, fulfilment, and buying support services through:
- Kudya Buy
- Kudya Logistics & Fulfilment Centre
- Kudya Consergia
2. Eligibility
By using our Services, you confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into binding agreements
- You are using the Services for lawful business or personal purposes
3. Use of Services
You agree to use Kudya Hub only for lawful purposes. You must not:
- Engage in fraudulent or deceptive activities
- Violate any applicable laws or regulations
- Interfere with or disrupt the platform
- Attempt unauthorized access to any part of the system
We reserve the right to suspend or terminate access if these terms are violated.
4. Account Registration
To access certain features, you may need to create an account. You agree to:
- Provide accurate and complete information
- Keep your login credentials secure
- Be responsible for all activities under your account
5. Services Scope and Limitations
Kudya Hub facilitates sourcing, logistics, and fulfilment services but:
- We do not manufacture products
- We act as an intermediary between buyers and suppliers
- Availability, pricing, and delivery timelines may vary
While we aim to ensure reliability, we do not guarantee uninterrupted or error-free service.
6. Orders and Payments
- All orders are subject to acceptance and availability
- Pricing may change based on supplier, logistics, and market conditions
- Payments must be made as agreed before processing begins
- Additional costs such as customs duties, taxes, or import fees may apply
7. Supplier and Product Responsibility
We work with verified suppliers; however:
- Product specifications are based on supplier information
- Final responsibility for product selection lies with the user
- Quality control and inspection services are provided where applicable but may not eliminate all risks
8. Logistics and Delivery
Delivery timelines are estimates and may be affected by:
- Customs clearance delays
- Transportation disruptions
- External factors beyond our control
Kudya Hub is not liable for delays caused by third-party logistics providers or regulatory authorities.
9. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of Kudya Hub and is protected by applicable intellectual property laws. You may not use, copy, or distribute any content without permission.
10. Limitation of Liability
To the fullest extent permitted by law, Kudya Hub shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Issues arising from supplier performance or third-party services
11. Indemnification
You agree to indemnify and hold harmless Kudya Hub from any claims, damages, or losses resulting from:
- Your use of the Services
- Your violation of these Terms
- Your interactions with suppliers or third parties
12. Termination
We reserve the right to suspend or terminate your access at any time without notice if you breach these Terms or misuse the platform.
13. Changes to Terms
We may update these Terms from time to time. Continued use of the Services after changes indicates your acceptance of the updated Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Ghana.
15. Contact Us
If you have any questions about these Terms, please contact us though our contact on this website
By using Kudya Hub, you acknowledge that you have read, understood, and agree to these Terms of Use.

